By accessing and using this website, you agree to comply with the following Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice.
All products listed on this website, including Dental, Beauty, Ophthalmic, Cardiovascular, and other surgical instruments, are intended strictly for professional use. Product descriptions, specifications, and images are provided for reference purposes only, and actual items may vary slightly due to manufacturing improvements. It is the buyer’s responsibility to ensure that the products ordered are suitable for their intended use.
Orders are processed after a 50% advance payment is received and confirmed, and the remaining 50% is payable when your order is ready to ship. Customers are responsible for providing accurate billing and shipping details at the time of purchase. Accepted payment methods will be displayed during checkout.
Once payment is confirmed, small orders are generally processed within 3–5 days. Processing time for custom orders depends on the size and complexity of the order. Shipping charges are calculated at checkout based on location and order volume, and free delivery may be offered during promotional periods or on qualifying orders. Customers will receive confirmation once their order has been shipped.
Our instruments are manufactured with high-quality materials and workmanship, and select items may carry a limited warranty. However, the warranty does not cover damage caused by misuse, mishandling, or improper sterilization.
We are not responsible for any misuse of surgical instruments or for damages arising from improper handling. All products must be used by trained professionals in accordance with established medical and safety standards.
All website content, including text, images, logos, and product descriptions, is the property of Zaha Surgical and may not be reproduced, copied, or distributed without prior written consent.
These Terms & Conditions are governed by the laws of Pakistan (or your applicable jurisdiction). Any disputes arising shall be resolved exclusively in the courts of Sialkot, Pakistan.
For any questions or concerns regarding these Terms & Conditions, please contact our support team via Email or WhatsApp.