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FAQ

Frequently Asked Questions

What materials are your instruments made from?

All our surgical instruments are manufactured from premium German stainless steel (grade 420 or 440), which provides excellent corrosion resistance and durability. Some specialized instruments may use titanium alloys for specific applications.

Do you offer sterilization services?

Yes, we offer gamma irradiation sterilization for all instruments prior to shipment at no additional cost. Each sterilized instrument comes with an individually packed sterilization indicator.

How can I track my order?

Once your order is dispatched, you’ll receive an email with your tracking number, which you can use to easily track your shipment.

Do you offer volume discounts?

Yes, we offer quantity discounts for bulk purchases. Please contact our sales team for institutional pricing if you're ordering for a hospital or large clinic.

Can I customize instruments?

We specialize in custom instrument manufacturing. We can modify existing designs or create completely new instruments based on your specifications. Minimum order quantities apply for custom work.

Have more questions? Contact our support team.